![]() Delete the files in the folder (You might not be able to delete all the files, ignore them). It would bring up the temporary files folder. ![]() Type %temp% in the run box and click Ok or hit the Enter button.Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any.Go to devices and printers, select any printer listed there and you will get some options on the top.(Right click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).Once you have followed the exact procedure, please reinstall your printer. Request you follow the procedure mentioned below to remove the printer settings from your computer. ![]() I do see that the full feature software for your printer is available for Windows 10. Have you tried using HP Print and Scan doctor? Not to worry, I will be glad to assist you.Īre you able to make a copy on the printer? Kudos to you for trying to troubleshoot the issue on your own. I understand that you are unable to configure your printer on your computer running on Windows 10, is that right?
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